As world health officials issue new guidance and warnings about coronavirus (COVID-19), we’re continuing our work to make sure everyone has access to credible information and limit the spread of misinformation and harmful content about the virus. We’re sharing more about our recent efforts and are also providing resources to help businesses like yours respond to the coronavirus.
Our ongoing efforts
As Mark Zuckerberg shared, we’ve been focused on enabling people to get helpful information, empowering health partners with tools, and minimizing amplification of misinformation, stigmatization, or scams. We continue to work with health authorities to coordinate our response and to help them get out timely, accurate information on the coronavirus.
1.Connecting people to accurate information: Anyone who searches for information related to the virus on Facebook is shown educational pop-ups on top of search results directing them to the WHO or their local health authority.
2.Preventing exploitation: We updated our Controversial Content ad policy to protect people from those trying to exploit this situation for financial gain. We already prohibit ads for medical products that create a sense of urgency, like implying a limited supply, or guaranteeing a cure or prevention around COVID19. We are soon expanding this policy to temporarily ban ads and commerce listings (such as on Marketplace) that sell medical face masks.
We’re working through ways to help people connect through our apps and technologies, but our current focus is on slowing the spread of the outbreak itself.